Refund policy

14 days. You can return any piece within 14 days of receiving your parcel. No reason needed.

How. Write to hello@capriferari.com with your order number. We reply with the return address within two working days. Do not send anything back before you get that address.

Condition. The piece has to be unworn, unwashed and with its tags on. Try it on the way you would in a shop.

Who pays. You pay the return shipping. We pay it only when the piece arrived damaged, faulty or was not what you ordered.

Your money back. We refund within 14 days of receiving the piece, to the same card or account you paid with. The original delivery fee is refunded only if you return a whole order.

Exchanges. We do not do exchanges. Return the piece and place a new order; that way you do not wait twice.

Duties. Import duties and taxes you paid on arrival are not refundable by us. In most countries you can claim them back from your customs office using our refund confirmation.

What cannot be returned. Pieces that have been worn, washed, altered or damaged by use.